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Optimising contact centre operations and customer experience to maximise your competitive advantage with improved service levels.
2 day conference will witness key industry players sharing their views and experiences on building a state of the art contact centre.
19TH – 20TH APRIL 2010
MELBOURNE
http://www.marcusevans.com/html/eventdetail.asp?eventID=16387&SectorID=39&divisionID
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