Personal Management Skills The Marketing Association Of Australia And New Zealand

Hi my name is Bill and I found I had enough of the irregular time at uni and the administrative nonsense that seemed more important than helping me to learn. So I have been trying the MAANZ course.

Bill
Sydney

I would like to thank MAANZ for their outstanding learning resources. Your online courses have helped me refresh my skills, learn new skills and formalise skills that I have learnt "on the job". The MXpress courses provide people with an affordable and flexible means for pursuing further study. The course material is of an exceptional standard. I found it interesting to read, useful and relevant. I would also like to thank MAANZ for their support and exemplary customer service.

Darren Tollemache
Kingsford

Excellent and truly useful notes on marketing planning. Very good value!

Bianca Young
Perth

A Regional Association with a Global Perspective

» Education, Training and Development » Marketing Courses - MXpress » MXpress Courses by Subject » Personal Management Skills


Personal Management Development	AUD $50.00 Member price AUD $45.00

10-20 pages of notes (plus PowerPoint presentation)

Training Skills	AUD $75.00 Member price AUD $67.50

Full Power Point Lecture plus 40 Pages of Reference Notes highlighting the following The Manager's Need To Know Training Methods; Educating Versus Training; The Purpose of Training and Education Programs; Devising A Sales Training And Education Program; Objectives of Training; Job Analysis; Ability Analysis; Content of the Program; Practice; Feedback; Application; Administration of the Program; Where Should Training Take Place? Who Should Train? How Should Training Be Carried Out? Participative vs. Passive Media; Audiovisual vs. In-Person; Individual vs. Group; When Should Training Take Place? Evaluation of Training; Continuing Education and Training; Training For Different Sales Organisation Positions; Education and Training - Allocation of Resources; Coaching; Indoctrination and Orientation; Making the Organisation Seem Real; Identifying Needs and Defining Objectives; Selecting Tools And Methods; Scheduling Your Program; Establishing Priorities; Scheduling the Training; Measuring The Effectiveness Of Training

Dealing with Stress	AUD $75.00 Member price AUD $67.50

Full Power Point Lecture plus 45 Pages of Reference Notes highlighting the following: What Is Stress?; The Motivation Connection; The Costs Of Stress; The Causes Of Stress; Physical Causes; Amount Of Work; Nature Of Work; Fear Of Freedom; Domestic Troubles; The Signs Of Stress; Short Term Stress; Long Term, Stress; What Can The Individual Do About Stress?; Physiological And Physical Action; Action Against Stress At Work; Action Against Stress At Home; What Can Organisations Do About Stress?; Remedial Action; Preventive Action; Recognise That Stress Can Occur.;

Developing Interpersonal (People) Skills	AUD $50.00 Member price AUD $45.00

Full Power Point Lecture plus 18 Pages of Reference Notes highlighting the following: People Skills; What Are People Skills?; Why The Emphasis On Behaviour?; What Are The Advantages Of Improved People Skills?; Can People Skills Be Improved?; What Are The Fundamental People Skills?; How To Analyse Situations; How To Set Objectives For Face To Face Interactions; Indicators Of Success; How To Select Appropriate Behaviour; Verbal Behaviour; Visual Behaviour; How To Control Your Behaviour; How To Shape Other People's Behaviour; How To Monitor Your Own And Others' Behaviour; Are There Alternative People Skills?; Management Styles; Ego States; Assertiveness; Hindering Behaviours; Helping Behaviours;

Effective Speaking	AUD $50.00 Member price AUD $45.00

Full Power Point Lecture notes plus 14 Pages of Reference Notes The Spoken Word; Effective speaking; Personality; How To Make The Best Use Of Oneself; Nerves and tension; Controlling nerves and eliminating tension; Some exercises for relaxation; Creating A Feeling Of Confidence; Standing well; Sitting well; Eye contact; Gesture; Using A Microphone; The Preparation Of The Material; Pre-preparation; Preparation time and the shape of the talk; The main part of the talk; The conclusion; Introduction; A General Observation; Using Visual Aids; Answering Questions; Extending The Vocal Range; Breathing; Exercises for expansion and control; Resonance or the human amplification system; Clarity; Modulation; The voice;

On Being a Better Manager	AUD $50.00 Member price AUD $45.00

Full Power Point Lecture notes plus 15 Pages of Reference Notes Management; Three Perspectives on Management; The Competitive Global Economy; Training and development; Three important factors influencing this significant change:; Employment security; The move from job security to employment security; Eleven competencies of managers:; What Is Management - Another look; Art and science; Managers plan; Managers organise; Mangers direct; Mangers monitor; Is It Worth It?; Good Managers; What are the Key Management Skills?; Management Skills; Skills are:; Good Managers:; Leaders and Managers; Superior Managers; Superior Leaders; Personal Dimensions:; Top Mistakes of Senior Managers; Indulging in over-commitment; Blinded by the numbers; Fuzzy commitments; The customer comes last; Fear and loathing of performance evaluation; Teams in name only; Having a limited management toolbox; Giving orders; Inability to build trust /cope with distrust; No clear game plan; Because I said so; Lack of commitment to learning; Allowing cynicism about management;

Skills for Women Managers	AUD $50.00 Member price AUD $45.00

Full Power Point Lecture plus 16 Pages of Reference Notes highlighting the following- Understanding The Organisation; Understanding Organisational Culture; Managing Yourself; Organisation Politics; Sources Of Power; Power Flows; Power.- A Moral Issue?; Building A Personal Style; Management Style; Decision Making Style; Leadership Style; Building Relationships; Communicating Effectively; Assertiveness; Assertiveness Techniques; Improving Communications In One-To-One Situations; Improving Communication Skills For Meetings; Personal Effectiveness; Time Management; Spending Time At Home; Stopping Others Spending Your Time; Saving Time At Work; Stress; Reducing Stress; Personal Development; Career Planning; Getting Trained And Qualified; Role Models And Mentors; Identify Your Own Mentors; Networks; Summary - A Woman's Way; Key Terms Index; Further Reading;

The Politics of Management	AUD $50.00 Member price AUD $45.00

Full Power Point Lecture plus 18 Pages of Reference Notes highlighting the following- The Politics Of Management; Understanding The People Who Play Politics; The Perception/Action Model; Perceptions; Actions; Traditionalist; Team Coach; Company Baron; Visionary; Uncomfortable With; Identify The Stakeholders; Keep The Stakeholders Comfortable; Fit The Image; Use The Network; Entering The Networks; Make Deals; Withhold And Withdraw; When All Else Fails; Don't Be Afraid Of Being Political!;

Manage Your Time	AUD $50.00 Member price AUD $45.00

Full Power Point Lecture plus 15 Pages of Reference Notes highlighting the following- Time As A Resource; The Changing World And Time; Objectives And Key Task Areas; Key Task Areas; Examples Of Key Task Areas; Planning Time Allocation; Diaries And Planning; The Need For Information; Choosing A Diary; Determining Priorities; Using A Diary Or Planner; Time Logs -Why Bother?; Designing And Using Time Logs; Other Useful Guidelines; Sharing Your Time Log With Others; Examples Of Time Logs; Variations In Time Spent In Key Task Areas; Individual Behaviour - Problems And Solutions; Don't Procrastinate; Don't Be A Perfectionist; Set Challenging Objectives; Learn How To Learn; Fight Crises; Other Individual Time Problems; Managerial Style; Managerial Style And Time; Exercise; Key Task Areas And Management Style; Exercise; Functions Of Management; Other Managerial Time Problems; Visual Reminders; Quotations And Slogans; Your Own Quotations; An Organised Office;

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